All ideas

As an 'Engagement Manager' or 'Other Manager' (both assigned roles in Concourse) I should have access to a 'Self Service Portal' in Jira Cloud for my 'Space' so that I can carry out various administrative and maintenance tasks. For example, from t...

Hi Team, as a part of wider contribution from UK Team, we have received some set of assets that we believe should be added to PDM: 7 tech agnostic assets primarily related to financial part of PMO deliverables [newly branded and anonymized]. Mappi...

Hi Team, as a part of wider contribution from UK Team, we have received some set of assets that we believe should be added to PDM: 36 tech agnostic assets (templates, playbooks and guides) [newly branded and anonymized]. Suggested Mapping is provi...

Hi Team, as a part of wider contribution from UK Team, we have received some set of assets that we believe should be added to PDM: 4 Salesforce generic or offering specific assets [newly branded and anonymized]. Mapping is provided. All informatio...

Business Need Managed Services engagements often run for multiple years and require a centralized location for team information, operating procedures, communications, key links, training materials, and engagement-specific guidance. While standard ...

Enhancing the user experience through AI scoping abilities. Currently, the AI Scoping tool provides the user with the potential offerings associated. We want the ability for this to be more granular. Once an OSM is selected, the ability for the us...

Finding the CEDA offerings is very ambiguous when it is nested under the Engineering & AI offering group. Cloud Engineering and Data Analytics should be the top level rather than Engineering & AI, then the offerings underneath. We spent a ...

Early feedback from our pilot has highlighted a preference for more interactive and practical training, alongside the existing overview and video-based content. Could we consider incorporating more interactive modules or practical case studies int...

We have found that reviewing the Delivery Plan after scoping is very time consuming. It helps that the scope can be exported for easier review. To help the user experience, feedback from teams is that people should be able to 'de-select' task item...

Business Need: Automatically Populate Concourse Scope into iCertis SOWs Scope selected and defined in Concourse should automatically populate the corresponding Statement of Work (SOW) in iCertis. Today, requiring teams to manually transfer scope b...