All ideas

Business Need Managed Services engagements often run for multiple years and require a centralized location for team information, operating procedures, communications, key links, training materials, and engagement-specific guidance. While standard ...

As an 'Engagement Manager' or 'Other Manager' (both assigned roles in Concourse) I should have access to a 'Self Service Portal' in Jira Cloud for my 'Space' so that I can carry out various administrative and maintenance tasks. For example, from t...

When creating a Concourse workspace, it would be beneficial to have the option to link an existing Microsoft Teams channel rather than automatically creating a new one. Many engagement teams may already have a Teams channel established before a Co...

I've come across a number of templates and assets in Confluence and Jira that are outdated, contain old branding, or potentially are no longer relevant to current PDM ways of working (BXT). This can make it difficult for users to know which templa...

We have found that reviewing the Delivery Plan after scoping is very time consuming. It helps that the scope can be exported for easier review. To help the user experience, feedback from teams is that people should be able to 'de-select' task item...

Finding the CEDA offerings is very ambiguous when it is nested under the Engineering & AI offering group. Cloud Engineering and Data Analytics should be the top level rather than Engineering & AI, then the offerings underneath. We spent a ...

My suggestion is to align the creation of 'Save It' spaces with the Jira project setup, ensuring both happen only upon workspace activation after a contract is signed. Here is the rationale for this change: The Current Conflict: The current proces...

Several territories noted that they'd want to be notified (along with their users) when releases get made to Concourse. Currently they hear about them on our periodic territory calls. Could there be a popup each time there is a release letting a u...

The Internal Firm Project (IFP) workspace type is causing confusion among Engagement teams. IFP workspaces are intended only for non-client service delivery work. However, Engagement teams continue to select this workspace type because they interp...

There should be some icon that shows where assets are attached without having to dig into the actual tasks or sub tasks. This should be visible in both Concourse and Jira.