Concourse

As an 'Engagement Manager' or 'Other Manager' (both assigned roles in Concourse) I should have access to a 'Self Service Portal' in Jira Cloud for my 'Space' so that I can carry out various administrative and maintenance tasks. For example, from t...

It seems that nearly every time I create a new Concourse workspace, there are one or two users who are not provisioned across all of the integrated services as expected. From an end-user perspective, this is frustrating, but it also feels like an ...

Enhancing the user experience through AI scoping abilities. Currently, the AI Scoping tool provides the user with the potential offerings associated. We want the ability for this to be more granular. Once an OSM is selected, the ability for the us...

Hi Team, Based on some discussion with Microsoft Team from UK, there is an idea to have the possibility to export not only project scope, but also assets associated with the project. It can be used for AI Solutions to simplify assigning proper AI ...

Business Need Managed Services engagements often run for multiple years and require a centralized location for team information, operating procedures, communications, key links, training materials, and engagement-specific guidance. While standard ...

Early feedback from our pilot has highlighted a preference for more interactive and practical training, alongside the existing overview and video-based content. Could we consider incorporating more interactive modules or practical case studies int...

Hi Team, Based on discussion with Evan, we have get information that accordingly to current setting epics can be child of PDM Level 6 work items [Event/Client/Internal sub-tasks] -> that does not have any sense from the delivery perspective. In...

Business Need: Automatically Populate Concourse Scope into iCertis SOWs Scope selected and defined in Concourse should automatically populate the corresponding Statement of Work (SOW) in iCertis. Today, requiring teams to manually transfer scope b...

Finding the CEDA offerings is very ambiguous when it is nested under the Engineering & AI offering group. Cloud Engineering and Data Analytics should be the top level rather than Engineering & AI, then the offerings underneath. We spent a ...

Hi Team, Based on discussion with Jo Elliott from UK, we received the information that some Microsoft assets are outdated or assets mapped incorrectly [CRM to ERP or ERP to CRM offerings]. Also, UK team would like to share some additional assets t...