troubleshooting guide?

Sharepoint site not configured for this workspace. Please contact support.

I tried talking to support - sent them error screens - https://wwwpwcnetwork.pwc.myshn.net/c0a15d821b540d9cab499642b24bcbaf.iix

https://wwwpwcnetwork.pwc.myshn.net/dd91d5821b540d9cab499642b24bcbb9.iix

No resolution on how to configure settings to connect sharepoint to concourse/save it. Error notifications are vague - the contact team doesn't have access to the projects so they couldn't us. Who can troubleshoot?

Can there be a troubleshoot guide for common issues?