Skip to Main Content
Concourse & Jira Cloud Portal
Status Closed
Categories Salesforce
Created by Guest
Created on Feb 13, 2026

[Bug] Concourse Home is loading, while after trying to open the scope I can see grey screen without anything happening

Hi Team

I have repeatable issue [mainly morning time].

Steps:

  1. Go to Concourse - home page is working

  2. Select some workspace - screen is loading and after is grey as shared in attachment.

At the same time for other team members on the same VPN everything works fine.

  • Admin
    Kelly Hughes
    Feb 19, 2026

    Hi Olek, this appears to be a defect you are experiencing in Production and is inconsistent with other users, therefore will require some troubleshooting with our Support team. Please submit the issue through Service Now so that they can work with you to monitor the experience and determine the best path to resolution.