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Concourse & Jira Cloud Portal
Status In Review
Categories Salesforce
Created by Pawel Wojtaszko
Created on Apr 28, 2026

Change the order of the statuses in Jira from alphabetical to aligned with the process.

Currently, while working on issues in Salesforce template for Jira Cloud, statuses we set for the issues are displayed in quasi - alphabetical order, as on the screen attached.

I'd suggest to change the order of the statuses on the list to reflect the item's lifecycle, starting with initial statuses and finishing on the final / general ones:

  1. Not Started

  2. In progress

  3. In internal review

  4. In external review

  5. Completed

  6. Blocked

  7. Withdrawn

That order is reflected in the workflow map in Jira.

This way, it will be more intuitive and user friendly to manage the statuses, as the list order will guide users through the process.