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Concourse & Jira Cloud Portal
Status Released
Created by Kia Pourmodheji
Created on Apr 30, 2025

Upgrade Delivery Tool UI

Put Simply

Ensure cohesive and clear communication, the naming conventions and descriptions across all delivery tools, including Jira Business, should be standardized. This alignment will improve understanding and eliminate confusion among users.


Why it matters

Harmonizing the names and descriptions of delivery tools ensures that users have a uniform experience, reducing misunderstandings and enhancing clarity

What’s Needed

  • Evaluate the current names and descriptions of all delivery tools, including Jira Business, and develop a consistent naming convention.

  • Work with teams across the organization to gather feedback and ensure that the new copy aligns with user needs and expectations.

1 MERGED

Clarify Template Terminology (Standard Business vs. Software Project)

Merged
Refine naming conventions and explanations to differentiate "Standard Business Project" and "Standard Software Project," which currently appear confusing and overlapping.
Katie Cousino 7 months ago in United States 0 Released
1 MERGED

Inline Explanations for Tool Options

Merged
Add hover-over tooltips or inline help to explain features and delivery options “It’s a little bit unclear… if there was an explanation…” – Taylor
Katie Cousino 6 months ago in  0 Released
1 MERGED

Categorized Template Layout

Merged
Group templates into tech/non-tech categories to simplify selection.
Katie Cousino 6 months ago in  0 Released
1 MERGED

Enhanced Template Selection UX

Merged
Improve clarity of template choices with examples and better interface design.
Katie Cousino 6 months ago in  0 Released
1 MERGED

Clarify Practice-Specific Template Options

Merged
Improve clarity on what is included in “practice-specific dashboards and automations” and who should choose them during project setup to avoid confusion.
Katie Cousino 7 months ago in United States 0 Released
1 MERGED

Jira Cloud Site Setup Description - doesn't make sense for "standard business process" selection

Merged
On the select a delivery tool screen, I selected "standard business process". Which is going to be the most applicable for most CR&R projects. Then on the next screen, Jira Cloud Site setup the description said it's "ideal for managing medium ...
Guest 6 months ago in United States 1 Released