Concourse & Jira Cloud Portal
Put Simply: Develop a tool to automatically identify and remove inactive users (user no longer valid in Entra and/or no activity for a certain period) from Concourse and all integrations (Jira DC/Cloud, Miro, etc) to improve license efficiency and reduce loss of access to data and reduce IT issues..
Why it Matters: Currently, there is no automated way to remove Inactive Users which poses several risks and inefficiencies:
License Efficiency: Regaining licenses from inactive internal and external users can reduce costs and ensure optimal resource allocation.
Operational Risks: There are known issues with syncing and closing out integrations when an inactive user exist in a workspace
Need functionality that removes invalid (e.g. terminated/inactive) users from Concourse and ancillary integrations/tools such as Jira and Miro. This is needed not only to reduce unnecessary license costs but also to prevent issues with turning off integrations (e.g., during the 1.0-2.0 migration, inactive users caused issues with turning off integrations/shutting them down). This has been discussed with Shawni Chen and Simon Reid.
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PM Refinement
Thank you for this submission, Laura. This will be tracked as part of our Lifecycle Management project. We will be sure this is tracked in the backlog appropriately.