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Concourse & Jira Cloud Portal
Status Not started
Categories United States
Created by Natasha Liu
Created on Nov 8, 2023

Customize Concourse onboarding email

Currently, the Concourse send onboarding email with a standard template. It would be great if we can customize the onboarding email based on their role, Concourse maturity, location(US member vs. AC member), so that we can deliver more targeted message and generate more impact.

  • Manny Guerrero
    Nov 21, 2023

    Natasha, would you mind providing some background context on the need for these custom notifications? Do you have an example in mind? What has been the user feedback you have received and how will this help adoption?

  • Katie Cousino
    Nov 10, 2023

    Thanks Natasha Liu!