Skip to Main Content
Concourse & Jira Cloud Portal
Status PM Refinement
Categories United States
Created by Guest
Created on Oct 5, 2023

Everything be uploaded to SaveIt

While working in my concourse space and uploading documents, I selected for each one to be added to the SaveIt, but only some of them are there. How can I make sure they all transfer over?

  • Admin
    Katie Cousino
    Nov 2, 2023

    Hello McKenzie just want to double check that you are no longer having issues and the previous information helped you save your files correctly.

  • Admin
    Courtney Powers
    Oct 5, 2023

    Thank you for submitting this! For files marked for SaveIt, they will transfer to SaveIt once the work item has been marked as "Completed."

    It's possible that the files that you're not seeing in SaveIt are attached to work items that aren't marked as "Completed." Check out the Concourse Guide to learn more!

    If those work items have been marked as "Completed," you may want to submit a tech support ticket.

    Thank you again!